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2 print problems after Win 10 install

  • 4 replies
  • 6 have this problem
  • 2 views
  • Last reply by weybrew

weybrew
weybrew
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After a Windows 10 install I began having problems with PRINT using FF v45.0.2. When I try to print selected documents on my banking web site I and get only the left 2/3 of the page and the print is enlarged. I have checked all my local print settings and none have changed and trials with other of my LAN printers give the same result. I also get the same result whether i use the FF PRINT command or use the PRINT link on the website. See attached screen shots.

I have made additional trials using Chrome, Opera, and Maxthon browsers and they all print display and print without problem.

Secondly, another web site (details available) will only let me print page 1 of any multi-page document. The other test browsers preview and print all pages correctly.

Can anyone tell me why Windows 10 and FF 45.0.2 don't play well together?

After a Windows 10 install I began having problems with PRINT using FF v45.0.2. When I try to print selected documents on my banking web site I and get only the left 2/3 of the page and the print is enlarged. I have checked all my local print settings and none have changed and trials with other of my LAN printers give the same result. I also get the same result whether i use the FF PRINT command or use the PRINT link on the website. See attached screen shots. I have made additional trials using Chrome, Opera, and Maxthon browsers and they all print display and print without problem. Secondly, another web site (details available) will only let me print page 1 of any multi-page document. The other test browsers preview and print all pages correctly. Can anyone tell me why Windows 10 and FF 45.0.2 don't play well together?
Attached screenshots

Chosen solution

Not sure I follow the tech, but I've installed the Add-On and I'll play with it. If I'm still unsuccessful, I'll just remember to use another browser for that particular web page if I need to print. If you like I'll identify it for you..it's a daily newsletter you probably read anyway. I really get a lot out of it, but those folks simply will not respond to emails and/or requests for help!

Again, thanks for your insight.

Read this answer in context 👍 2

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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Check your Page Setup settings in Firefox. The Scale setting may not be set to 100% or Shrink to Fit.

As far a printing only 1 of #, that can happen due to that Scale setting or for other reasons - depends upon the web page and the website.

weybrew
weybrew Question owner
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Thanks, the-edmeister, for your quick reply. When I checked my Page Setup settings in FF I found that the 100% was checked. I changed it to "fit to page width" and the partial page print problem was solved.

I tried printing a 9-page article on the problem 2 website and, again, got only page 1 in FF. Maxthon got me the entire 9 pages.

At lease you nailed one of them! Thanks.

the-edmeister
the-edmeister
  • Moderator
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I see that 2nd thing happen a lot less than it did years ago. usually with webpages where no thought about printing the page to paper is given - IOW, a poor or no print.css file present to block or "strip out" code that isn't necessary for "print" to paper. https://en.wikipedia.org/wiki/Media_queries#Media_types

Most of the timer I can get around that by fiddling with the Print Preview using the Print Edit extension. https://addons.mozilla.org/en-US/firefox/addon/print-edit/

weybrew
weybrew Question owner
more options

Chosen Solution

Not sure I follow the tech, but I've installed the Add-On and I'll play with it. If I'm still unsuccessful, I'll just remember to use another browser for that particular web page if I need to print. If you like I'll identify it for you..it's a daily newsletter you probably read anyway. I really get a lot out of it, but those folks simply will not respond to emails and/or requests for help!

Again, thanks for your insight.