This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One folder disappeared from folder pane but all others remain visible and functioning.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by mattlavine

more options

Windows 10; Thunderbird 45.1.0; multiple pop accounts; multiple folders; 5/13/16 - one folder disappeared from pane. No accounts affected; all other folders intact.

Windows 10; Thunderbird 45.1.0; multiple pop accounts; multiple folders; 5/13/16 - one folder disappeared from pane. No accounts affected; all other folders intact.

All Replies (1)

more options

Never mind. I discovered that Thunderbird deleted the text file associated with the .msf. I inserted a backup. I have no idea how TB deleted the file.