We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Youtube videos not playing

  • 4 replies
  • 11 have this problem
  • 1 view
  • Last reply by Happy112

Sizzz
Sizzz
more options

Whenever I get on YouTube on Firefox or Google Chrome, the videos won't play. They just sit on the beginning of the video and block the way of the play button. I also can't play my music on the desktop, I can't open my steam when this happens and if I did and tried to open my steam music player it doesn't play either. apparently nothing can be played on my computer. Is there any fix to this? I've been searching for the answers and I couldn't find one. This has been happening for the past 2 weeks.

Whenever I get on YouTube on Firefox or Google Chrome, the videos won't play. They just sit on the beginning of the video and block the way of the play button. I also can't play my music on the desktop, I can't open my steam when this happens and if I did and tried to open my steam music player it doesn't play either. apparently nothing can be played on my computer. Is there any fix to this? I've been searching for the answers and I couldn't find one. This has been happening for the past 2 weeks.

Chosen solution

I found the solution!

All I did was delete all the files in the temp folder.

Do the window's key + r and put this in it "%temp%"

After that you do ctrl + a (if mac then command + a) and right click and then press delete. Dump them away from the recycle bin and then that's it! I just figured it out after 4 minutes of my last post! :D

You could also uninstall Firefox then restart your computer then Reinstall Firefox and It should start working :)

Read this answer in context 👍 2

All Replies (4)

Happy112
Happy112
more options

Hi   Sizzz,  

Would you give this a try:
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

Sizzz
Sizzz Question owner
more options

Happy112 said

Hi   Sizzz,  
Would you give this a try:
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

I tried all of the possible answers on that website and no, none help whatsoever. It's not only Firefox...it's my desktop music and I can't open steam. Mostly everything on Firefox is loading kinda slow sometimes. This is almost broken everything I have on my computer. And I will do anything in order to fix this problem, if it's hard I don't care, if it's easy then good. I just want this problem to be gone and be back to having fun watching online and hearing music into my ears. Thank you though but I need an another possible solution.

Sizzz
Sizzz Question owner
more options

Chosen Solution

I found the solution!

All I did was delete all the files in the temp folder.

Do the window's key + r and put this in it "%temp%"

After that you do ctrl + a (if mac then command + a) and right click and then press delete. Dump them away from the recycle bin and then that's it! I just figured it out after 4 minutes of my last post! :D

You could also uninstall Firefox then restart your computer then Reinstall Firefox and It should start working :)

Modified by Sizzz

Happy112
Happy112
more options

You are sooo clever   !!!
Well done,   you   !!!
Now,   would you be so kind as to mark   your   last post as   Chosen Solution,   so others will know and might benefit from it   ?
Thank you   !

(I'm impressed   ! )