This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Need to recover lost fireforx bookmarks but cant showing backup in backup folder

  • 3 replies
  • 2 have this problem
  • 7 views
  • Last reply by Scribe

more options

I have lost my bookmarks automatically. I tried to recover from backup. but there is only one file was available in backup folder which is latest file. I need the all old bookmarks from 1 years. I tried refresh firefox and then all backup deleted.

can some one tell me why the bookmark deleted suddenlly.

What is the reason>>

I have lost my bookmarks automatically. I tried to recover from backup. but there is only one file was available in backup folder which is latest file. I need the all old bookmarks from 1 years. I tried refresh firefox and then all backup deleted. can some one tell me why the bookmark deleted suddenlly. What is the reason>>

All Replies (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Are you using any bookmark add-ons?

more options

Hi, We are using Firefox ESR 45.4 version and not using any bookmark add-ons.

my Firefox dont have any issue and working fine with normal. Also i have tried with safe mode as well but not showing the old bookmark backup in bookmark folder.

is there any way to recover my bookmarks. my colleague having the same issue.

Please help Urgently!!!!

Regards Amol

more options

Hi, please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings and see if you have a backup there.

If not, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!