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Firefox crashes

  • 5 replies
  • 3 have this problem
  • 9 views
  • Last reply by richwalters

nycnftm1
nycnftm1
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Hello I'm frustrated with the frequency of crashes of Firefox.

Here are the id numbers of my last 3 crash logs. Can someone please tell me what the cause is and what I can do?

3ACD6C8F-B093-4C21-8F68-07E01937C09B 12/24/16 4:05 AM bp-303d9940-e817-43bc-965c-f581a2161224 12/24/16 2:55 AM bp-4cb1498c-11f1-498c-9558-a88312161224 12/24/16 2:39 AM bp-009e0edb-2302-4c55-b189-832b62161224 12/24/16 1:56 AM bp-a85d6652-3452-4443-a83e-e28082161222 12/21/16 8:07 PM bp-91033bfe-801b-4650-83aa-044c42161220 12/19/16 10:55 PM

Hello I'm frustrated with the frequency of crashes of Firefox. Here are the id numbers of my last 3 crash logs. Can someone please tell me what the cause is and what I can do? 3ACD6C8F-B093-4C21-8F68-07E01937C09B 12/24/16 4:05 AM bp-303d9940-e817-43bc-965c-f581a2161224 12/24/16 2:55 AM bp-4cb1498c-11f1-498c-9558-a88312161224 12/24/16 2:39 AM bp-009e0edb-2302-4c55-b189-832b62161224 12/24/16 1:56 AM bp-a85d6652-3452-4443-a83e-e28082161222 12/21/16 8:07 PM bp-91033bfe-801b-4650-83aa-044c42161220 12/19/16 10:55 PM

All Replies (5)

philipp
philipp
  • Moderator
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hi, due to the various different signatures i would speculate that a faulty hardware might be involved. can you check the integrity of your RAM with a tool like http://osxdaily.com/2011/05/03/memtest-mac-ram-test/ ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

nycnftm1
nycnftm1 Question owner
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Just clicked that. Let's see how it goes. Thanks for the tip


cor-el said

You can try to disable hardware acceleration in Firefox.
  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
nycnftm1
nycnftm1 Question owner
more options

Nop, still crashing

bp-d6c19136-d35e-4bb9-9640-b578c2170107


cor-el said

You can try to disable hardware acceleration in Firefox.
  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
richwalters
richwalters
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I'm also a frequenter to FF sporadic crashes, now having sent piles of handshake fault codes, and done everything to reduce them, the crashes keep piling in. The last was a crash on a site logout; not very encouraging nor confident, in a way I had to re-enter the site and change the password. It's these types of problems that drain one's confidence very fast. Perhaps it would be better (as someone else mentioned) to revert to an earlier version of FF.