This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can't I play some videos in firefox on my linux system but can play them in chrome?

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by James

carlsonrh
carlsonrh
more options

With Firefox version 48 I could play the videos on ESPN but now that I have version 50.1.0 the videos on ESPN and some other sites will no longer play if I use Chrome everything works fine but I don't like Chrome. I am running OPENSUSE 42.2.

With Firefox version 48 I could play the videos on ESPN but now that I have version 50.1.0 the videos on ESPN and some other sites will no longer play if I use Chrome everything works fine but I don't like Chrome. I am running OPENSUSE 42.2.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you check the Web Console ("3-bar" menu button or Tools -> Web Developer) for error messages about this issue?

Is the HTML5 media player or the Shockwave Flash plugin used?

You can check via the right-click context menu of the player area what type of media player is used. A Flash based player shows a context menu with the Flash version.

James
James
  • Moderator
  • Top 10 Contributor
more options

With Firefox 48.0.2 (August 24, 2016) were you using openSUSE 14.1 ? as 14.2 came out later on Nov 16.

Perhaps you had ffmpeg installed in 14.1 which is need to play HTML5 video.

If everything needed is installed then you should get all blue checkmarks at https://www.youtube.com/html5/

Modified by James