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so are you going to get rid of the WELL THIS IS EMBARRASSING PAGE -- I'm sick of seeing it every 5 minutes, as are all your users.

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Heh heh -- so closing a thread doesn't make the problem go away Philippe. Are you arguing that this is an intelligent, well designed, professional web page? Get Real -- get rid of the WELL THIS IS EMBARRASSING PAGE, so maybe we can use Firefox without being annoyed by that page as are all your users, 24/7. And don't bother with more excuses or stating that everyone doesn't think the page is stupid.

Heh heh -- so closing a thread doesn't make the problem go away Philippe. Are you arguing that this is an intelligent, well designed, professional web page? Get Real -- get rid of the WELL THIS IS EMBARRASSING PAGE, so maybe we can use Firefox without being annoyed by that page as are all your users, 24/7. And don't bother with more excuses or stating that everyone doesn't think the page is stupid.

All Replies (6)

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hi, this page is showing up when there is a crash with the browser - that's not normal. could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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-- not really complaining about the browser crashing -- it's the wording (EMBARRASSING) that's the offending issue -- look at Google Chrome's handling of a web page display problem -- an upside down smiley face and bland statement like 'There was a problem loading the page you are trying to access' -- is a more graceful way to recover; and what the user is expecting -- make it standard software interface design.

I'm sure everyone at Mozilla would be in agreement if they think this through.

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This "Well this is embarrassing page" is due to Firefox having crashed and the next time you started Firefox it gave you the option of restoring Firefox.

This is not something a Firefox user should get normally however if Firefox was still running when you shut down Windows then Firefox will crash and you will get this crash restore message next time you start Firefox. To avoid this close Firefox completely first before shutting down Windows.

The Google Chrome web browser example is completely different as it is about when you are not able to load a website.

Modified by James

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"The Well this is embarrassing page" is offensive and the reason many users avoid Firefox -- change it to say "There was an error loading the page you are trying to access."

Don't you guys get it? The word EMBARRASSING is STUPID!!!!!!!!!!!!!!!!!!!!!!!

(I KNOW WHY THE PAGE POPS UP and don't need an explanation.)

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ustech said

"The Well this is embarrassing page" is offensive and the reason many users avoid Firefox -- change it to say "There was an error loading the page you are trying to access." Don't you guys get it? The word EMBARRASSING is STUPID!!!!!!!!!!!!!!!!!!!!!!!

Only this is not about a error in loading one a website but giving you a option to restore your session where you left off or to start a new session.

Firefox does have error loading website pages for those occasions and none of those error loading pages have the word "embarrassing". Session restore and website error loading pages are two different things.

https://support.mozilla.org/en-US/kb/restore-previous-session

Modified by James

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ustech said

(I KNOW WHY THE PAGE POPS UP and don't need an explanation.)

Maybe you don't need an explanation, but it makes no sense for you to be seeing the page every 5 minutes. It should be extremely rare. Do you want help with your crashes??

As for changing the wording on the page, you can submit a suggestion on the following page since support volunteers can't help with that: https://input.mozilla.org/feedback/firefox