This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

where is the "allow" button so I can do downloads?

  • 4 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

more options

I've tried to download 2 items the latest being a weather forecaster and they both tell me to click the "allow" button but none can be found. I did go to preferences>security>warn>exceptions> and clicked the "allow" button and saved it but that didn't work.

I've tried to download 2 items the latest being a weather forecaster and they both tell me to click the "allow" button but none can be found. I did go to preferences>security>warn>exceptions> and clicked the "allow" button and saved it but that didn't work.

All Replies (4)

more options

What's your computer system and Firefox version?

As far as downloads, there is no allow button.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

See:

  • "3-bar" menu button -> Options/Preferences -> Advanced -> General
    Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"

The setting in "Options/Preferences -> Advanced -> General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.

See also:

more options

I've got a new Mac Air with Sierra OS 10.12.2 in it and whatever the latest Firefox version there is as I just downloaded it several days ago. My screen shot is to large to download. How do I reduce it?

more options

What format is the screenshot?

  • use a compressed image type like PNG or JPG to save the screenshot
  • make sure you do not exceed the maximum size of 1 MB