This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

dont have access to my account email to retrieve verification email

sobie
sobie
more options

email jasonsobie75@verizon.net no longer exists so when i sign in and sends a verification code to that email I cant complete the sign in

email jasonsobie75@verizon.net no longer exists so when i sign in and sends a verification code to that email I cant complete the sign in

Chosen solution

If this is in regards to a Firefox Account for Sync, you'll need to create a new account. Not possible to change the email address associated with a Firefox Account.

Read this answer in context 👍 0

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

If this is in regards to a Firefox Account for Sync, you'll need to create a new account. Not possible to change the email address associated with a Firefox Account.