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hotmail login

  • 3 replies
  • 9 have this problem
  • 1 view
  • Last reply by Windfall

haku0w
haku0w
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Cannot log into hotmail,

An error occurred during a connection to www.msn.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

but I can log into my business account, outlook 365.

cheers

Cannot log into hotmail, An error occurred during a connection to www.msn.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. but I can log into my business account, outlook 365. cheers

Chosen solution

hi, unfortunately MS has misconfigured a security feature (OCSP stapling) on their servers and is sending you an expired assurance about the validity of their certificate to your firefox.

in order to resolve that, please enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false - this will degrade a security feature in firefox, so please revisit it in a couple of days again after microsoft has fixed their stuff and turn it back on again then...

Read this answer in context 👍 7

All Replies (3)

philipp
philipp
  • Moderator
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Chosen Solution

hi, unfortunately MS has misconfigured a security feature (OCSP stapling) on their servers and is sending you an expired assurance about the validity of their certificate to your firefox.

in order to resolve that, please enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false - this will degrade a security feature in firefox, so please revisit it in a couple of days again after microsoft has fixed their stuff and turn it back on again then...

haku0w
haku0w Question owner
more options

cheers, i was just trying to create an account, I did find it interesting that the other account does log in, its just the live account that does not work. thanks for your help.

Eze

Windfall
Windfall
more options

I don't think this is a Microsoft problem.

On Windows10 Date & Time settings, if you change this setting Set Time Zone Automatically to true Suddenly Firefox allows the login to Hotmail

Unfortunately I don't want Microsoft Geo-locating me, so I'm leaving that set to false and using the firefox config fix by lowering security setting (above).

This appears to be a firefox problem.