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Video not loaded

  • 3 replies
  • 13 have this problem
  • 7 views
  • Last reply by leokom

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The video from facebook cannot be loaded in Firefox 52 ESR while it's loaded in Chrome

https://www.facebook.com/objectivetango/videos/vb.587584967951155/1204812839561695/?type=2&theater

Disabled all addons without any luck

The video from facebook cannot be loaded in Firefox 52 ESR while it's loaded in Chrome https://www.facebook.com/objectivetango/videos/vb.587584967951155/1204812839561695/?type=2&theater Disabled all addons without any luck

Chosen solution

Firefox relies on built-in OS support to play (MP4) media files via the HTML5 media player. On the Windows XP platform you do not have native support for playing MP4 files with the HTML5 media player.

You can try if the solution listed here still works for you.

Read this answer in context 👍 6

All Replies (3)

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First, that video has beautiful dancing, second, please update your Firefox version to Firefox ESR as Windows XP is most compatible with that update branch. https://www.mozilla.org/en-US/firefox.../all/

(You already mentioned that you have this installed, apologies. I will leave it there for reference for a clean install if it is needed later)

Check the extensions - make sure that at lease one video player is enabled. Fix common audio and video issues

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Chosen Solution

Firefox relies on built-in OS support to play (MP4) media files via the HTML5 media player. On the Windows XP platform you do not have native support for playing MP4 files with the HTML5 media player.

You can try if the solution listed here still works for you.

more options

Thanks, the solutions worked for Firefox ESR2.

Nice article in Russian that combines all needed steps at once: https://forum.mozilla-russia.org/viewtopic.php?pid=724204