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I'm having trouble with the 1Password extension

  • 3 replies
  • 2 have this problem
  • 7 views
  • Last reply by stan.t

carrport@outlook.com
carrport@outlook.com
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I installed the 1Password extension but it doesn't work. On start up I was getting a message something like "You need to fix your Microsoft account on other devices for extensions to work on this device. Updated my Microsoft on my iPhone and iPad but the 1Password extension still doesn't work.

I installed the 1Password extension but it doesn't work. On start up I was getting a message something like "You need to fix your Microsoft account on other devices for extensions to work on this device. Updated my Microsoft on my iPhone and iPad but the 1Password extension still doesn't work.

All Replies (3)

philipp
philipp
  • Moderator
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hi, addons in firefox are created by third-parties - if you need help with 1password, please get in contact with their support at https://support.1password.com/contact/

carrport@outlook.com
carrport@outlook.com Question owner
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I've been in contact with 1Password support but they don't seem to have an answer to my problem.

stan.t
stan.t
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I am having a related problem but I cannot even load the 1Password extension. I get a message that Firefox has denied and then one that says connection error. It works properly in my iMac but not on mt Macbk . Botha atr running OS 10 and Firefox 55 and 1Password 6 .