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my emails are gone

sdweiss
sdweiss
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all my file folders has disappeared. can't retrieve them. Need help in locating them. Address book is in tact.

all my file folders has disappeared. can't retrieve them. Need help in locating them. Address book is in tact.

All Replies (4)

user01229325
user01229325
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There have been several reports of this today and the common thread is all use CCleaner software. It updated recently to ver. 5.31.6104 and it had problems. I just heard from one user that Piriform, I guess the software creator, knows there is a problem and issued fix.

sdweiss
sdweiss Question owner
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So how do I get my files back. I have Piriform ..I need to help in locating and retrieving my files

Zenos
Zenos
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Several users refer to restoring from their backups…

user01229325
user01229325
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There is a discussion over at CCleaner of all their happy customers about fixing the mess they made. I suggest you visit that forum.