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Thunderbird sees, then rejects my backed up Profile

  • 1 reply
  • 1 has this problem
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  • Last reply by Matt

hepme
hepme
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Hello!

I made the mistake of deleting the emails on my Yahoo server. But at least I made a backup of my Thunderbird emails first.

If I copy the backup Profile to the users/~/AppData/Roaming/Thunderbird/Profiles/~ folder before I open Thunderbird, it sees them and everything is fine. If I close and reopen it, though, it no longer sees any of the mailboxes or emails in this Profile.

Ideally, I could export these emails (there are many thousands of them), but just being able to access them easily without a 20-minute reinstallation every time would be great.

Any ideas?

Hello! I made the mistake of deleting the emails on my Yahoo server. But at least I made a backup of my Thunderbird emails first. If I copy the backup Profile to the users/~/AppData/Roaming/Thunderbird/Profiles/~ folder before I open Thunderbird, it sees them and everything is fine. If I close and reopen it, though, it no longer sees any of the mailboxes or emails in this Profile. Ideally, I could export these emails (there are many thousands of them), but just being able to access them easily without a 20-minute reinstallation every time would be great. Any ideas?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Please add the troubleshooting information to your post (both with the accounts visible and without.)

To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?