Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot follow automatically any link because I get a message stating "Your organisation's policies are preventing us from completing this action for you.

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

In any document with a linked reference or when I receive emails with an active link that I must follow to get more information, I receive a warning statement saying that 'Your organization' policies are preventing us from completing this action for you'. Then it says 'Please ask you help desk'. The only way to follow the link is to copy it to the browser. But, this is very time-consuming.

In any document with a linked reference or when I receive emails with an active link that I must follow to get more information, I receive a warning statement saying that 'Your organization' policies are preventing us from completing this action for you'. Then it says 'Please ask you help desk'. The only way to follow the link is to copy it to the browser. But, this is very time-consuming.

All Replies (3)

more options

Is it a pop-up?

more options

Yes it is a pop-up.

more options

This issue can be caused with the default browser settings where some registry keys are incorrect or corrupted. You can try to redo the default browser setting and temporarily set another browser as the default browser.