This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Consistently crashes if I open four or five sites. Very annoying. Any ideas to fix. Tried all listed but problems return to soon.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Just as stated. Crash comes after site gets stuck . happens worse after each update. Need the Firefox of three years ago. Never had these problems then. Maybe there are to many cooks.

Remember a Camel is a Horse designed by a committee.

Just as stated. Crash comes after site gets stuck . happens worse after each update. Need the Firefox of three years ago. Never had these problems then. Maybe there are to many cooks. Remember a Camel is a Horse designed by a committee.

All Replies (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support


Note: V55 has been giving users problems. Reinstall v54.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release https://www.mozilla.org/en-US/firefox/organizations/ https://www.mozilla.org/en-US/firefox/organizations/notes/ https://www.mozilla.org/en-US/firefox/organizations/system-requirements/

Modified by FredMcD