This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All "Correspondents" in Sent mail, before 9/14/2017, have reverted to MY NAME.

  • 6 replies
  • 3 have this problem
  • 2 views
  • Last reply by JoshClegg

more options

All "Correspondents" in my Sent mail, before 9/14/2017, have reverted to MY NAME. What just happened? And can this be fixed? I can no longer search Sent email by the recipients name.

All "Correspondents" in my Sent mail, before 9/14/2017, have reverted to MY NAME. What just happened? And can this be fixed? I can no longer search Sent email by the recipients name.

Chosen solution

try removing yourself from the address book.

Read this answer in context 👍 1

All Replies (6)

more options

Are you sure it is a "Correspondents" column, and not "From"? In the Sent folder, the "From" would quite properly be you.

more options

Zenos, I just added the "From" column, but now BOTH the "From" column and the "Correspondents" column are identical ==> BOTH show MY name. This bug just happened in the last 24 hours (The Correspondents column has always been correct, until now).

more options

I don't know of a sure answer. I would go to the folder's Properties and select Repair Folder. The column arrangement is stored in the folder's msf file and this file can become corrupt. This means that an alternative method for repairing the folder is to close Thunderbird and delete the appropriate msf file.

You may find after a repair that you need to re-set your preferences for which columns should be displayed

I try to avoid having a single point of failure, and I don't like to entrust the safe keeping of my messages to a busy folder, such as Inbox or Sent. So I file all my valuable messages, both incoming and outgoing, into their own folders and so seek to keep my Inbox and Sent folders empty.

If your Inbox and Sent folders are very large, I'd be a little nervous about the risk of losing data during a repair, and would back them up beforehand. Another valuable housekeeping technique is compacting, but again the same caveat; back up first, if you don't routinely compact.

more options

Thanks. Repair Folder didn't work. Guess I'm stuck with a corrupted "Correspondents" column in my "Sent" folder.

more options

Chosen Solution

try removing yourself from the address book.

more options

Matt said

try removing yourself from the address book.

Matt, you are a freaking genius. That worked.

Ha, I found about 10 different instances of myself in the address book, and removed them all! Now the "Sent" Correspondents are back to normal.