This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird does not save my recieved emails once I have deleted them from the Roadrunner server.

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Zenos

more options

When I download email from my Roadrunner server my emails are not saved in Thunderbird. When I need to delete emails from the Roadrunner server to make room for more, those emails are also deleted from Thunderbird next time I open it.

When I download email from my Roadrunner server my emails are not saved in Thunderbird. When I need to delete emails from the Roadrunner server to make room for more, those emails are also deleted from Thunderbird next time I open it.

Chosen solution

Move the messages to Local Folders in Thunderbird. That will ensure a local copy is made and has the useful side effect of removing them from the server.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Move the messages to Local Folders in Thunderbird. That will ensure a local copy is made and has the useful side effect of removing them from the server.