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Taking longer and longer to download email. ..can yo help

  • 1 reply
  • 1 has this problem
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  • Last reply by christ1

guilfoyle
guilfoyle
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taking long time to down load email. also you keep alerting me..thank you ,,of emails being quaratined ..great. Is it possible these quarantined mails are helping cuase the slow down load problem Huge thank you

taking long time to down load email. also you keep alerting me..thank you ,,of emails being quaratined ..great. Is it possible these quarantined mails are helping cuase the slow down load problem Huge thank you

Chosen solution

also you keep alerting me..thank you ,,of emails being quaratined ..great.

Thunderbird doesn't do anything like that. This may come from your email provider, or your anti-virus software.

Is it possible these quarantined mails are helping cuase the slow down load problem

Quite possible. Here are some generic recommended steps to avoid problem with anti-virus software.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

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christ1
christ1
  • Top 25 Contributor
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Chosen Solution

also you keep alerting me..thank you ,,of emails being quaratined ..great.

Thunderbird doesn't do anything like that. This may come from your email provider, or your anti-virus software.

Is it possible these quarantined mails are helping cuase the slow down load problem

Quite possible. Here are some generic recommended steps to avoid problem with anti-virus software.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Modified by christ1