This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Fake Firefox Security pop-up malware/adware?

  • 3 replies
  • 45 have this problem
  • 33 views
  • Last reply by mrscandey

mrscandey
mrscandey
more options

This security pop-up started when I downloaded Firefox and it happens almost daily. My Firefox is updated and yet this pops up claiming I need to click on it for an update (which I have not). Each time I get a pop-up, it has a different and suspicious-looking URL. I suspect this is malware/adware and want to know what Firefox is doing to address these? I see that others have the same problem. I ended my relationship with the other Search engine and want to keep using Firefox but I can't keep using Firefox if these kinds of things are not a security priority. I have very good, up-to-date anti-malware and anti-virus software installed and only seem to have this issue using Firefox. Pop-up blocker claims to be working. Please help us get rid of this...

This security pop-up started when I downloaded Firefox and it happens almost daily. My Firefox is updated and yet this pops up claiming I need to click on it for an update (which I have not). Each time I get a pop-up, it has a different and suspicious-looking URL. I suspect this is malware/adware and want to know what Firefox is doing to address these? I see that others have the same problem. I ended my relationship with the other Search engine and want to keep using Firefox but I can't keep using Firefox if these kinds of things are not a security priority. I have very good, up-to-date anti-malware and anti-virus software installed and only seem to have this issue using Firefox. Pop-up blocker claims to be working. Please help us get rid of this...

Chosen solution

See this: https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

An ad blocker such as uBlock Origin is very effective at blocking that type of garbage from being loaded. https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

Read this answer in context 👍 5

All Replies (3)

mrscandey
mrscandey Question owner
more options

I tried to attach this to my original but it got hung up. Will try again.

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

See this: https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

An ad blocker such as uBlock Origin is very effective at blocking that type of garbage from being loaded. https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

mrscandey
mrscandey Question owner
more options

Thank you, will give this a try.