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Administrator has quit - need access

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Thunderbird email is used at a company that we acquired. The person who administered the email has quit and we need to access the administration features. We do not have his email password. How can we get access to the administration of these email addresses which our company now owns?

Thunderbird email is used at a company that we acquired. The person who administered the email has quit and we need to access the administration features. We do not have his email password. How can we get access to the administration of these email addresses which our company now owns?

Chosen solution

You contact the email provider. Thunderbird is email client software and has nothing to do with your password.

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Chosen Solution

You contact the email provider. Thunderbird is email client software and has nothing to do with your password.