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Browser not working after update

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  • 2 have this problem
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  • Last reply by FredMcD

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Ever since I've updated by browser,it isn't responding to any inputs. When I'm entering a website, search option not working.

Ever since I've updated by browser,it isn't responding to any inputs. When I'm entering a website, search option not working.

All Replies (1)

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What's your computer system and Firefox version?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?