This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Does Firefox block Xfinity videos? Mine don't work after recent update.

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

sbbf
sbbf
more options

Videos on Xfinity home page work if I go there with MS Edge, but not with Firefox.

Videos on Xfinity home page work if I go there with MS Edge, but not with Firefox.

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?