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Pages dont seem to load properly and cookies signins seem to diappear

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  • 1 has this problem
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  • Last reply by cor-el

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1 YouTube dark mode and auto-play off tend to reset at least 3 or more times a day at seemingly random intervals... 2 website sign ins often sign out... 3 pages randomly don load completely... tried signing out Firefox sync (even though history only), disabling addons, resetting cookies, resetting the Firefox profile, complete reinstall of Firefox too none seem to work

1 YouTube dark mode and auto-play off tend to reset at least 3 or more times a day at seemingly random intervals... 2 website sign ins often sign out... 3 pages randomly don load completely... tried signing out Firefox sync (even though history only), disabling addons, resetting cookies, resetting the Firefox profile, complete reinstall of Firefox too none seem to work

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> cookies: "Show cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window