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Firefox Sync never seems to get going?

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by silsurf

silsurf
silsurf
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I have Firefox on my Desktop, Laptop and ios (All Apple devices)

Sync is turned on and each individual device "syncs" (the wheel spins and completes) but I have yet to see my bookmarks on other devices? The other preferences are transferred, but I dont see any bookmarks anywhere else but my desktop?

I ran through the Firefox Sync troubleshooting options, but still doesn't seem to want to work (for me)

Just wondering what to try next?

I have Firefox on my Desktop, Laptop and ios (All Apple devices) Sync is turned on and each individual device "syncs" (the wheel spins and completes) but I have yet to see my bookmarks on other devices? The other preferences are transferred, but I dont see any bookmarks anywhere else but my desktop? I ran through the Firefox Sync troubleshooting options, but still doesn't seem to want to work (for me) Just wondering what to try next?

All Replies (3)

Shadow110
Shadow110
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Hi, Sorry is not working properly. I do not use this but I have some info that may or may not help you : This is all I have on Sync :

Should always keep a backup of your bookmarks : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

If nothing there reply back as a Manager will get around to viewing this.

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.

silsurf
silsurf Question owner
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1520869333547 Sync.Service DEBUG User-Agent: Firefox/58.0.2 (Intel Mac OS X 10.13) FxSync/1.60.0.20180206200532.desktop 

   1520869333548   Sync.Service       INFO   Starting sync at 2018-03-12 08:42:13 in browser session jFibjBRF43uN
   1520869333548   Sync.SyncScheduler DEBUG    Clearing sync triggers and the global score.
   1520869333548   Sync.Telemetry     TRACE        observed weave:service:sync:start
   1520869333549   Sync.Status        INFO    Resetting Status.
   1520869333549   Sync.Status        DEBUG   Status.service: success.status_ok => success.status_ok
   1520869333550   Sync.BrowserIDManager      DEBUG _ensureValidToken already has one
   1520869352549   Sync.Resource      WARN  GET request to https://sync-559-us-west-2.sync.services.mozilla.com/1.5/85564015/info/collections failed: [Exception... "NS_ERROR_CONNECTION_REFUSED"  nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)"  location: "JS frame :: resource://services-sync/resource.js :: Channel_onStopRequest :: line 416"  data: no] Stack trace: Channel_onStopRequest()@resource://services-sync/resource.js:416
   1520869352549   Sync.Status        DEBUG   Status.sync: success.sync => error.login.reason.network
   1520869352549   Sync.Status        DEBUG   Status.service: success.status_ok => error.sync.failed
   1520869352550   Sync.SyncScheduler DEBUG    Next sync in 600000 ms.
   1520869352550   Sync.ErrorHandler  ERROR     Sync encountered an error: [Exception... "NS_ERROR_CONNECTION_REFUSED"  nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)"  location: "JS frame :: resource://services-sync/resource.js :: Channel_onStopRequest :: line 416"  data: no] Stack trace: Channel_onStopRequest()@resource://services-sync/resource.js:416
   1520869352551   Sync.Telemetry     TRACE        observed weave:service:sync:error
   1520869352553   Sync.Service       DEBUG  Exception calling anonymous function: [Exception... "NS_ERROR_CONNECTION_REFUSED"  nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)"  location: "JS frame :: resource://services-sync/resource.js :: Channel_onStopRequest :: line 416"  data: no] Stack trace: Channel_onStopRequest()@resource://services-sync/resource.js:416
   1520869352554   Sync.ErrorHandler  DEBUG     Addons installed: 3
   1520869352554   Sync.ErrorHandler  DEBUG      - Share on Twitter, version 0.60.2, id jid1-SmvuJ9Cq3Cx13w@jetpack
   1520869352554   Sync.ErrorHandler  DEBUG      - Share Button for Facebookâ„¢, version 63.0, id {d4e0dc9c-c356-438e-afbe-dca439f4399d}
   1520869352554   Sync.ErrorHandler  DEBUG      - 1Password extension (desktop app required), version 4.7.0.90, id onepassword4@agilebits.com


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