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why don't i get the message "allow or unblock this website" so I can use my charge card?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

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I used to receive a popup asking if I would allow or unblock website when I went onto a new website to purchase something. Now i don't even know what security features to disable to allow this. I'm not fluent in IT. Thanks

I used to receive a popup asking if I would allow or unblock website when I went onto a new website to purchase something. Now i don't even know what security features to disable to allow this. I'm not fluent in IT. Thanks

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LaMaga said

allow or unblock this website

Are you talking about the blocking a redirect?


Please provide public link(s) (no password) that we can check out. No Personal Information Please !


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}