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how to close firefox when the browser does not show

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

oldguy46
oldguy46
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my firefox browser does not show but it is running. i have tried to uninstall firefox but all attempts say i must close the version that is running. i cannot figure out how to do this.

my firefox browser does not show but it is running. i have tried to uninstall firefox but all attempts say i must close the version that is running. i cannot figure out how to do this.

Chosen solution

Right-click the taskbar icon and select Close.

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.

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All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Right-click the taskbar icon and select Close.

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.