This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email is not downloading

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by Toad-Hall

cindykl
cindykl
more options

all of a sudden, last Friday my verizo.net email is not downloading to my computer via Thunderbird. I contacted AOL and they asked me to check my POP server info - it seems to be correct I am using port 995. I am able to SEND from the verizon email just not receive. But I am able to receive the Verizon emails on my iphone and directly on the AOL server.

The error message I get when trying to put in my password and send is

"Sending of username did not suceed. Mail server pop.verizon.net responded (SYS/TEMP) Server error - please try again later.

all of a sudden, last Friday my verizo.net email is not downloading to my computer via Thunderbird. I contacted AOL and they asked me to check my POP server info - it seems to be correct I am using port 995. I am able to SEND from the verizon email just not receive. But I am able to receive the Verizon emails on my iphone and directly on the AOL server. The error message I get when trying to put in my password and send is "Sending of username did not suceed. Mail server pop.verizon.net responded (SYS/TEMP) Server error - please try again later.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

that is an error from the server. So it could be something at their end and may be a temporary issue. I'm presuming you did all the necessary swapping to aol.

One thing you could check: Suggest you check your Account Settings to make sure the 'User Name' is full email address.

  • Right click on mail account name in Folder pane and select 'Settings'
  • select 'Server settings'
  • 'User Name': make sure this is your full email address. check for typos and make sure there is no blank space at the start or at the end which is not so obvious.
  • Clear everything and retype email address.
  • click on OK
  • Close Thunderbird and wait a few moments for background processes to complete.
  • Then restart Thunderbird.