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My email will not open

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by Wayne Mery

billlaw
billlaw
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yesterday the internet server crashed while I was sending an email with attachment. The email did not send. I kept getting error message. I rebooted and tried again. No luck. Also emails were not coming in on my MacBook but I was and am still receiving on IPhone. Got the spinning disc and then the timed out popup on the MacBook. This AM click on icon and email not opening at all on MacBook but working ok on IPhone Thanks for your help

yesterday the internet server crashed while I was sending an email with attachment. The email did not send. I kept getting error message. I rebooted and tried again. No luck. Also emails were not coming in on my MacBook but I was and am still receiving on IPhone. Got the spinning disc and then the timed out popup on the MacBook. This AM click on icon and email not opening at all on MacBook but working ok on IPhone Thanks for your help

Chosen solution

Does Thunderbird start better in safe mode? ( see https://support.mozilla.org/en-US/kb/safe-mode-thunderbird )

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All Replies (3)

Wayne Mery
Wayne Mery
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Chosen Solution

Does Thunderbird start better in safe mode? ( see https://support.mozilla.org/en-US/kb/safe-mode-thunderbird )

billlaw
billlaw Question owner
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Thanks for your help Wayne. Problem solved

Wayne Mery
Wayne Mery
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Did you need to change something?