This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where did my bookmarks go after the update to current firefox browser?

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

When I opened up Firefox it updated itself to the new version. I now don't see my bookmarks in the bookmark drop down. Where did they go? Help...

When I opened up Firefox it updated itself to the new version. I now don't see my bookmarks in the bookmark drop down. Where did they go? Help...

All Replies (6)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

yes still don't see bookmarks

more options

what else can be done?lost a lot of bookmarks.

more options

Hi, is there a folder on your Desktop called OldFirefoxProfile ? If so great if not please look her to see if you have 2 Profiles

Please let us know if this solved your issue or if need further assistance.

more options

ricks79 said

When I opened up Firefox it updated itself to the new version

What version were you using before?

Food for thought: If you are still having problems;

Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

more options

Did you try to reboot the computer once or twice to see if that has effect?