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TB freezes on start (safe mode too) displaying "compact folders question" dialogue box

  • 1 reply
  • 1 has this problem
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  • Last reply by Wayne Mery

marcuskeys
marcuskeys
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(mac) TB freezes on start up , nothing has changed on the computer, save for the "compact folders" box was 'clicked' when displayed, now freezes on start up, including in all configs of the "safe mode" . have the latest version of TB. have "force quit" program 30 times. ugg. thanx cheers, Marcus Keys

(mac) TB freezes on start up , nothing has changed on the computer, save for the "compact folders" box was 'clicked' when displayed, now freezes on start up, including in all configs of the "safe mode" . have the latest version of TB. have "force quit" program 30 times. ugg. thanx cheers, Marcus Keys

All Replies (1)

Wayne Mery
Wayne Mery
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Start THunderbird in safe mode.

If still hangs, start 

  Thunderbird  -offline

Make sure everything looks OK. Then File > offline > work offline