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In incometaxindiaefiling.gov.in website I am NOT able to enter PAN number. Nothing gets typed. pls help

  • 1 reply
  • 1 has this problem
  • 26 views
  • Last reply by Shadow110

agshah1944
agshah1944
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I first visit https://www.incometaxindiaefiling.gov.in/home

Then I click on Login Here button

In USER ID box when I try to type any alphabets , NOTHING happens. NO entry is possible to put in that USER ID box. But I am ABLE to enter details in Password box. Dont know what the issue is in USER ID box.

However in Google Chrome, I am ABLE TO enter details in BOTH User ID and Password boxes.

Please assist

I first visit https://www.incometaxindiaefiling.gov.in/home Then I click on Login Here button In USER ID box when I try to type any alphabets , NOTHING happens. NO entry is possible to put in that USER ID box. But I am ABLE to enter details in Password box. Dont know what the issue is in USER ID box. However in Google Chrome, I am ABLE TO enter details in BOTH User ID and Password boxes. Please assist

All Replies (1)

Shadow110
Shadow110
more options

Hi, sorry having issues. When you made the question you could have shared information. I have nothing to work with.

What Extensions do you have ? What Security Software ?

Try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?