Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't delete bookmarks and history

  • 4 replies
  • 3 have this problem
  • 14 views
  • Last reply by aaa.

more options

I haven't been able to delete bookmarks or history for the last 6 months, or to export bookmarks - the only workaround is importing them directly to Chrome and exporting them from there into an html file. I have automated updates of Firefox (currently running 63) on a Mac. Refresh, safe mode, etc. doesn't do anything Deleting places.sqlite and bookmark backups in the profile folder solves the problem only for a second. Please fix this,other people are having similar issues.

I haven't been able to delete bookmarks or history for the last 6 months, or to export bookmarks - the only workaround is importing them directly to Chrome and exporting them from there into an html file. I have automated updates of Firefox (currently running 63) on a Mac. Refresh, safe mode, etc. doesn't do anything Deleting places.sqlite and bookmark backups in the profile folder solves the problem only for a second. Please fix this,other people are having similar issues.

All Replies (4)

more options

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

more options

Thanks, this is what I got:

> Task: checkIntegrity - Unable to check favicons.sqlite integrity: Error: Could not open connection to /Users/aaa/Library/Application Support/Firefox/Profiles/he1n1ly1.default-1481823744789-1541711718551/favicons.sqlite: 2153971713 > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Modified by aaa.

more options

Do you have any other applications that might be accessing the history/bookmarks or other profile data?

e.g. "Cookie"?

Is your profile stored on the same drive as everything else?

more options

Hi Standard8, I am not aware of any other applications accessing any of the Firefox profile data (I deleted Chrome after using it to import Firefox bookmarks, just to make sure deleted and did a fresh installation of Firefox, and I deleted all the add-ons but I still got the same result when I "verified integrity" again). And yes, the profile is stored on the same drive as everything else.