This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the RETR command did not succeed.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by frankrega

more options

I am getting this message when I want to retrieve emails in Thunderbird: The RETR command did not succeed. see image for full message

I have to go to a web browser to get my messages, sent to frankrega@verizon.net Would appreciate any help at all. Thank you.

I am getting this message when I want to retrieve emails in Thunderbird: The RETR command did not succeed. see image for full message I have to go to a web browser to get my messages, sent to frankrega@verizon.net Would appreciate any help at all. Thank you.
Attached screenshots

All Replies (1)

more options

I think I solved it. Tbird was trying to retrieve too many messages from AOL. A bug in AOL was trying to send over 1000 old messages at once. So I just went into AOL mail and deleted everything, after saving impt. stuff in saved folder. Did get some help from AOL too.