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When people reply to my emails, random question marks appear

  • 6 replies
  • 2 have this problem
  • 10 views
  • Last reply by jeantennis

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I have Outgoing Mail and Incoming Mail set to Unicode (UTF-8). "When possible, use the default text encoding in replies" is checked. This problem started yesterday. I had a similar problem last year, which was cured by setting to Unicode.

Any assistance would be gratefully received.

I have Outgoing Mail and Incoming Mail set to Unicode (UTF-8). "When possible, use the default text encoding in replies" is checked. This problem started yesterday. I had a similar problem last year, which was cured by setting to Unicode. Any assistance would be gratefully received.

All Replies (6)

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Do the ? appear when your recipients view your mail, or just when you view mail they send (or both)?

Are you sending through an ATT/Yahoo account?

https://support.mozilla.org/en-US/questions/1255826

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I've checked with one recipient, who says ????s appeared in the email I sent her, so I assume others will have had the same.

Yes, I'm using Yahoo.

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Change the preference as suggested in the link in my first reply and see if it fixes the problem.

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That seems to have worked. Thank you so much.

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I am using Mozilla Thunderbird with windows. An update has made tabbing and spacing showing ???? Example:

?????? ?????? ?????? tabs ???????? spacing

My email is jeantennis@verizon.net

Help! please

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I am using Mozilla Thunderbird with windows. An update has made tabbing and spacing showing ???? Example:

?????? ?????? ?????? tabs ???????? spacing

My email is jeantennis@verizon.net

Help! please