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My TB default account is not forwarding to the additional accounts

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  • Last reply by Matt

jhhhnn
jhhhnn
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TB 38.0.1 I have one domain name and all of that domain email is retrieved by my default TB user. (user1)

I have four additional user accounts within TB. (users: 2,3,4,5)

Incoming mail for user 1 of course remains. Incoming mail for user 3 forwards to user 3 account.

At this time, mail for users 2 and 4 remains in the default account, user 1.

I have duplicated settings from user3 account to both user 2 and 4 accounts, however I cannot get the transfer to these accounts working.

At one point, back in December, both 2 and 4 were transferring. Don't know what happened.

any ideas ? THANKS

TB 38.0.1 I have one domain name and all of that domain email is retrieved by my default TB user. (user1) I have four additional user accounts within TB. (users: 2,3,4,5) Incoming mail for user 1 of course remains. Incoming mail for user 3 forwards to user 3 account. At this time, mail for users 2 and 4 remains in the default account, user 1. I have duplicated settings from user3 account to both user 2 and 4 accounts, however I cannot get the transfer to these accounts working. At one point, back in December, both 2 and 4 were transferring. Don't know what happened. any ideas ? THANKS

Chosen solution

Resolved:

Use default account to filter messages to the below accounts.

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jhhhnn
jhhhnn Question owner
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Chosen Solution

Resolved:

Use default account to filter messages to the below accounts.

Matt
Matt
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I suggest you update your copy of Thunderbird. V38 is very old and you will see issues with secure connections starting to appear if you do not.