This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Removing top level directory?

  • 4 replies
  • 1 has this problem
  • 9 views
  • Last reply by bigmike1

more options

I've got several email accounts in Thunderbird and all the mail goes into "Local Folders". I've just added a new email for the first time in 5 or 6 years and I finally found the settings that moves those new messages into Local Folders but I still have the top level directory WOM. I guess it's not the end of the world but how do I remove that top level directory?

Thanks,

Mike

I've got several email accounts in Thunderbird and all the mail goes into "Local Folders". I've just added a new email for the first time in 5 or 6 years and I finally found the settings that moves those new messages into Local Folders but I still have the top level directory WOM. I guess it's not the end of the world but how do I remove that top level directory? Thanks, Mike
Attached screenshots

Chosen solution

Have you set up the WOM account for Global Inbox? http://kb.mozillazine.org/Global_Inbox

Read this answer in context 👍 0

All Replies (4)

more options
I still have the top level directory WOM.

Is 'WOM' an old account you once created, and now don't need anymore? If so, is there any mail you'd like to preserve from that old account?

more options

No, WOM is the new account and there's nothing in the Inbox or Trash folders. I've got incoming test emails dropping into Local Folders|Inbox so I just need to get rid of the WOM upper level folder.

more options

Chosen Solution

Have you set up the WOM account for Global Inbox? http://kb.mozillazine.org/Global_Inbox

more options

I did go through those steps (without knowing that page existed) so I failed to restart Thunderbird. Once I restarted the top level folder is gone.

Thanks!

Modified by bigmike1