This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't display some webpages (Desktop and Android browsers)

more options

Hello to all, first of all I wanna say that I've been using Firefox for the longest time and it hasn't given me problems until now. My browsers have been acting funny lately with some websites not connecting at all because of some TLS handshake would time out. At first it was YouTube, then Twitter, and now Wikipedia. Its been happening on both my Desktop and Android. Recently YouTube and Twitter have reconnected but I still can't connect to Wikipedia and some other sites I use for research, I've read the support's page for resetting the cache and cookies, amongst other things, and nothing has worked. I need help :(

TL;DR: TLS handshake times out for different websites, happening both on my desktop and android

Update: YouTube has gone back to giving me the TLS handshake thing again as of today :[ it was working fine for two days

Hello to all, first of all I wanna say that I've been using Firefox for the longest time and it hasn't given me problems until now. My browsers have been acting funny lately with some websites not connecting at all because of some TLS handshake would time out. At first it was YouTube, then Twitter, and now Wikipedia. Its been happening on both my Desktop and Android. Recently YouTube and Twitter have reconnected but I still can't connect to Wikipedia and some other sites I use for research, I've read the support's page for resetting the cache and cookies, amongst other things, and nothing has worked. I need help :( TL;DR: TLS handshake times out for different websites, happening both on my desktop and android Update: YouTube has gone back to giving me the TLS handshake thing again as of today :[ it was working fine for two days

Modified by Donde_pantalones

Chosen solution

Hi

Thank you for your support of Firefox, we appreciate it.

Do you have examples of website addresses where this issue is happening?

Having you tried this with the new Firefox Preview browser (available from the Google Play store)?

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Hi

Thank you for your support of Firefox, we appreciate it.

Do you have examples of website addresses where this issue is happening?

Having you tried this with the new Firefox Preview browser (available from the Google Play store)?

more options

Well this would last for about 3-5 days, at first YouTube wouldn't work on the desktop, for the second day YouTube became accessible now but Wikipedia, Twitter, DeviantArt, and some research blogs (they're somewhere in my bookmarks now) wouldn't be able to display. Then the Android app wouldn't display them either, a day or two later Twitter and DeviantArt came back but I had to wait about a little over a day to finally be able to access Wikipedia and some research sites again. All seems fine now actually, all websites are in working condition, all I had to do was wait, still, weird little glitch I suppose, thanks though!

And no I haven't used any other Firefox product.

more options

Update: Its happening again as of today, Wikipedia, Mediafire, and the War Thunder websites aren't loading, was working fine yesterday however, don't know whats going on.