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new version TB 68.6 will not allow all emails to send

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by OldBob2

OldBob2
OldBob2
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Ever since upgrading to TB 68.6 I cannot send from all my email accounts. All imap and smpt settings are correct. I have 4 accounts. If I start to "write" a new message the "From" is from the default and I can send "to" any of the four. But if I want to send FROM any of the other three other than the default this is where the problem begins. TB acts oddly, If I select "write" and change the "From" to an email address other than the default it will not send (the send is greyed out) BUT..If I leave the default in the "from" and select a "to" and then GO BACK TO THE 'FROM" and change it to any of the email accounts it allows me to send..Any suggestions. I have tried so many times to send test emails, that Cox made me change my password as it thought I was being hacked..then I had to start all over again. HELP!!

Ever since upgrading to TB 68.6 I cannot send from all my email accounts. All imap and smpt settings are correct. I have 4 accounts. If I start to "write" a new message the "From" is from the default and I can send "to" any of the four. But if I want to send FROM any of the other three other than the default this is where the problem begins. TB acts oddly, If I select "write" and change the "From" to an email address other than the default it will not send (the send is greyed out) BUT..If I leave the default in the "from" and select a "to" and then GO BACK TO THE 'FROM" and change it to any of the email accounts it allows me to send..Any suggestions. I have tried so many times to send test emails, that Cox made me change my password as it thought I was being hacked..then I had to start all over again. HELP!!

Chosen solution

My problem was that the Send was not available even it I put in the from and to fields..BUT I found the issue. In the settings for each email, I went to the bottom for the "Outgoing server" and found they were all set to the "default Server" with the same "User Name". I have no idea how they all got set to the default Outgoing Server in the first place. I went thru each email account and changed this Outgoing Server to the correct User Name one and then when sending and email it asked me for the password etc. and things are working again Hope this helps others..

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All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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ok I am confused. utterly.

Unless an email has a valid to: address the send button is disabled. so what is the problem really?

OldBob2
OldBob2 Question owner
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Chosen Solution

My problem was that the Send was not available even it I put in the from and to fields..BUT I found the issue. In the settings for each email, I went to the bottom for the "Outgoing server" and found they were all set to the "default Server" with the same "User Name". I have no idea how they all got set to the default Outgoing Server in the first place. I went thru each email account and changed this Outgoing Server to the correct User Name one and then when sending and email it asked me for the password etc. and things are working again Hope this helps others..