This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I change my outgoing server, the change doesn't saved

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by wpdan

more options

I have 3 accounts and want to change my outgoing server settings. I make the changes and then click OK and try to send an email. It asks for the PW and I enter it. The email doesn't go through so I check the server settings and they are back to the old settings. For some reason, the changes are not being saved.

If I change the outgoing server settings in 1 account and click OK and then move to the next and make changes to that one and then go back to the first, the first show the settings for the 2nd one. Very strange. Am I missing something about saving the settings?

I have 3 accounts and want to change my outgoing server settings. I make the changes and then click OK and try to send an email. It asks for the PW and I enter it. The email doesn't go through so I check the server settings and they are back to the old settings. For some reason, the changes are not being saved. If I change the outgoing server settings in 1 account and click OK and then move to the next and make changes to that one and then go back to the first, the first show the settings for the 2nd one. Very strange. Am I missing something about saving the settings?

Chosen solution

Have you updated Thunderbird to recent version: 68.8.0 ? There was a display bug, but I'm not seeing that old display bug after I updated to 68.8.0

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Have you updated Thunderbird to recent version: 68.8.0 ? There was a display bug, but I'm not seeing that old display bug after I updated to 68.8.0

more options

It is the most recent version. I found that if I go to account settings and then outgoing server (smtp), I can add or remove server info in there. I can then select the added server info to the individual account. If I do this, it sticks.