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Changed profile folder from A to C drive, now can't restore bookmarks.

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  • Last reply by cor-el

childerolandusa
childerolandusa
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Changed profile folder from partition labeled A in my C drive to the primary partition on C drive because my A drive, a partition on my C drive, was lost. Now can't restore bookmarks. Do I have to make another partition labeled A to restore my bookmarks? (When I try to restore bookmarks I get "Unable to process the backup file" message.) Thanks.

Changed profile folder from partition labeled A in my C drive to the primary partition on C drive because my A drive, a partition on my C drive, was lost. Now can't restore bookmarks. Do I have to make another partition labeled A to restore my bookmarks? (When I try to restore bookmarks I get "Unable to process the backup file" message.) Thanks.

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cor-el
cor-el
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.