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Need mx and txt records for 365 office setup

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by Stans

flipfloplocal
flipfloplocal
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I set up Office 365 go daddy email on Thunderbird and it worked great 10/2-10/22 not I get error messages cannot send or receive email. "Login to server smtp.office365.com with username support@path2totalwellness.com failed." Called Go Daddy and they say the MX, TXT and DKIM records are missing and that they need those from Thunderbird to make the email trandfer work. I cannot find these anywhere....HELP

I set up Office 365 go daddy email on Thunderbird and it worked great 10/2-10/22 not I get error messages cannot send or receive email. "Login to server smtp.office365.com with username support@path2totalwellness.com failed." Called Go Daddy and they say the MX, TXT and DKIM records are missing and that they need those from Thunderbird to make the email trandfer work. I cannot find these anywhere....HELP

All Replies (1)

Stans
Stans
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See https://uk.godaddy.com/help/do-i-need-to-change-any-domain-settings-when-i-have-my-email-transferred-23954

You won't find those settings in Thunderbird. Did you buy/register your domain through Thunderbird?