We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird problem

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by adtucker65

more options

This has been happening for about a week or so. When I start Thunderbird the areas which would normally show the e-mail accounts and the central pane that lists all the e-mails for those accounts are blank. If I pass the curser over the area then the text shows. If I change e-mail account from one to another the central pane doesn't update with the new account e-mails but just remains showing the other account e-mails, UNTIL I pass the curser over the area and then all the new account e-mails start being displayed one by one as the curser passes them (see screenshots). I have thought about uninstalling Thunderbird and re-installing it but am concerned that it would lose it's links to e-mail accounts etc. Anyone have any ideas?

This has been happening for about a week or so. When I start Thunderbird the areas which would normally show the e-mail accounts and the central pane that lists all the e-mails for those accounts are blank. If I pass the curser over the area then the text shows. If I change e-mail account from one to another the central pane doesn't update with the new account e-mails but just remains showing the other account e-mails, UNTIL I pass the curser over the area and then all the new account e-mails start being displayed one by one as the curser passes them (see screenshots). I have thought about uninstalling Thunderbird and re-installing it but am concerned that it would lose it's links to e-mail accounts etc. Anyone have any ideas?
Attached screenshots

Chosen solution

Tools > options > type in "accel" > uncheck "enable hardware acceleration > restart thunderbird

Is it better?

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Tools > options > type in "accel" > uncheck "enable hardware acceleration > restart thunderbird

Is it better?

more options

Many thanks Wayne. Problem is fixed, just as you said it would be. Thanks again.