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Sync not working and stuck on loading forever

  • 2 replies
  • 1 has this problem
  • 135 views
  • Last reply by fil.hip

fil.hip
fil.hip
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Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actually update my open pages. On my Android device it's even worse, it gets stuck on loading forever and never syncrhonizes anything. I had read that other synchronization features like history, bookmarks etc. might be the problem because they require a lot of time, so I kept them out of my synchronization. Even after that, the problem is still present on both my PC and my Smartphone

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actually update my open pages. On my Android device it's even worse, it gets stuck on loading forever and never syncrhonizes anything. I had read that other synchronization features like history, bookmarks etc. might be the problem because they require a lot of time, so I kept them out of my synchronization. Even after that, the problem is still present on both my PC and my Smartphone

Chosen solution

TyDraniu said
Please enter about:sync-log in the URL bar and check if there are any recent error files.

I've seen there were Error Logs, so I tried disconnecting both devices and reconnecting, it didn't solve anything. What solved it (at least, until now) was to completely remove Firefox from my Android Device and then reinstalling it. I did it easily because I had nothing to save on my mobile device, but I don't believe that should be the best solution. Moreover, Sync failing should give some kind of notification?? It seems like it works when it doesn't, not very straightforward / user-friendly

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All Replies (2)

TyDraniu
TyDraniu
  • Top 25 Contributor
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Please enter about:sync-log in the URL bar and check if there are any recent error files.

fil.hip
fil.hip Question owner
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Chosen Solution

TyDraniu said
Please enter about:sync-log in the URL bar and check if there are any recent error files.

I've seen there were Error Logs, so I tried disconnecting both devices and reconnecting, it didn't solve anything. What solved it (at least, until now) was to completely remove Firefox from my Android Device and then reinstalling it. I did it easily because I had nothing to save on my mobile device, but I don't believe that should be the best solution. Moreover, Sync failing should give some kind of notification?? It seems like it works when it doesn't, not very straightforward / user-friendly