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Printing emails missing letter y and printing " instead of x

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  • 1 has this problem
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  • Last reply by cor-el

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When sending email messages to my HP officejet pro 8720 I find that it prints Firefo" instead of Firefox and it omits the letter y so words like flyer are fler. Other places on screen where font is another size the letter y does print.

Mac OS X El Capitan version 10.11.6

When sending email messages to my HP officejet pro 8720 I find that it prints Firefo" instead of Firefox and it omits the letter y so words like flyer are fler. Other places on screen where font is another size the letter y does print. Mac OS X El Capitan version 10.11.6

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Firefox dropped support for Mac 10.11 as of Firefox 79 (since you're using 78 I guess you're aware of that):

https://www.mozilla.org/en-US/firefox/79.0/system-requirements/

Unfortunately issues like this are very unlikely to get fixed in old ESR versions of Firefox which are only getting security fixes. Sorry that's not very helpful. :-(

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Thanks for the info...unfortunately it doesn't help. At one time you could use a different font on a Mac but I guess it doesn't work that way anymore.

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You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Font tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.


See these threads about similar font issues: