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Download cross over mixup - wrong body in message

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by 250lee

250lee
250lee
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I have version 78.6.1. This morning when I downloaded my email (imap) there is a mixup where the body of one email appears in another. In one email part of the message was there and then the rest of the body was from a different email. In another email the whole body was from the wrong email.

How do I re-download or how do I fix this. What may have happened and how do I prevent it in the future.

Thanks Lee

I have version 78.6.1. This morning when I downloaded my email (imap) there is a mixup where the body of one email appears in another. In one email part of the message was there and then the rest of the body was from a different email. In another email the whole body was from the wrong email. How do I re-download or how do I fix this. What may have happened and how do I prevent it in the future. Thanks Lee

Chosen solution

Try to rebuild the index file for Inbox.

Right-click Inbox in the folder pane - Properties - Repair Folder

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Try to rebuild the index file for Inbox.

Right-click Inbox in the folder pane - Properties - Repair Folder

250lee
250lee Question owner
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Thank you. I didn't know about that feature. Lee