This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google Form always trigger a Captcha when I use Firefox to submit form. No issue when using Chrome

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

sgmike0297
sgmike0297
more options

Firefox is my default browser. Everytime I uses Firefox to submit a Google Form , it will trigger a Captcha for me to complete before final submission. But when I switch to Chrome, submitting the same Google Form, I do not get a Captcha verification. 

I even give FireFox a "Refresh Start" it does not help.

Hope someone can asist me on a work around and counitue to use Firefox for Google Form .

Thanks

Firefox is my default browser. Everytime I uses Firefox to submit a Google Form , it will trigger a Captcha for me to complete before final submission. But when I switch to Chrome, submitting the same Google Form, I do not get a Captcha verification. I even give FireFox a "Refresh Start" it does not help. Hope someone can asist me on a work around and counitue to use Firefox for Google Form . Thanks

All Replies (2)

Archit
Archit
more options

Hello sgmike0297,

I would first need the platform you are using firefox on. For now, simply the best way to troubleshoot is to reinstall firefox on your device which should fix problems. You might also face these issues for using specific add-ons. Please make sure to use add-ons (that works properly). reinstalling firefox will reset everything to default settings, also do make sure to keep your OS up-to-date.

If you still have this problem, please share a screenshot of such incident.

Modified by Archit

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you are logged in to a Google service and Google cookies are send, what is more likely if you use Google Chrome, then Google can behave differently with regards to using a reCAPTCHA and possibly handle this in the background.