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please help meeeeeee dear supports :(((((((

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i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset password but all my bookmarks are gone please help me i begging you

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset password but all my bookmarks are gone please help me i begging you

All Replies (8)

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please one admin answer this pleaseeee you can recover it for me ofc please

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Hello,

I doubt any admin would be able to reset this for you. Have you by any chance read through the below resources?

Reset your Firefox Account password with Recovery Keys

I'm having problems with my Firefox Account

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Sorry, but if you reset your password, then your data was erased: I've lost my Firefox Sync account information - What to do.

Do you have any backups from your old computer?

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hi no please help me ofc fire fox have huge data base pleaseee check that for me i said when i changed my windows all data erased and now i neeed my book marks :(((((

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i didnt know there is a recovery key and i should use that before resset password :(((((

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hisssssssboy said

ofc fire fox have huge data base pleaseee check that for me

Mozilla (the maker of Firefox) only receives bookmarks as part of your Sync data which is encrypted on your computer with you Firefox Account password before uploading. So there is nothing else to check.

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so all my data is gone ? :((( omggggg i didnt know there is recovery codeeeee

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please one devs answer meeeeeeeeee