This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

trouble composing gmail

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

Joseph HJ Grott
Joseph HJ Grott
more options

I am able to enter a recipient and a subject, but when I attempt to enter text, I am able to enter the first letter; when I try to enter the second letter, the page crashes

I am able to enter a recipient and a subject, but when I attempt to enter text, I am able to enter the first letter; when I try to enter the second letter, the page crashes

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support