Firefox browser takes too much time to load
Hi, I have a website that is related to medical inventory management services. I am facing an issue on my chrome browser that when I open my website on Firefox browser it takes 2-3 minutes to load, while I open it on chrome browser and it loads within few seconds. I don't know why it happens. I am using the Firefox browser for 2 years and I don't face this type of issue before. Do I need to clear the browser cache? Or need to update the browser as I am running an old version of Firefox. Support help needed, Thanks!
All Replies (6)
Hey there!
See the following website on what to do to fix the performance issue:
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources
Hope I helped!
Kind regards,
Bithiah
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").
Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of involved files.
If you revisit a 'forgotten' website then data for that website will be saved once again.
You can check the Timings in the the Network Monitor to see how long it takes to load content and what content takes very long to arrive.
If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.
Hey, thanks for your detailed guide and helpful links that you shared. Especially this link solved my most of the confusion https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources
Modified by Arec Johnson
Arec Johnson said
Especially this link solved my most of the confusion
Hello,
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.
Thank you for contacting Mozilla Support.
Hey there!
If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!
Kind regards,
Bithiah